Wednesday, October 25, 2006

Words... may influence others... be careful...

“Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.”

- Dale Carnegie


Dear Candy,

Good relationships are key to business success. Here are some tips on strengthening your relationships:

- Don't criticize, condemn, or complain
- Give honest, sincere appreciation
- Become genuinely interested in other people
- Smile
- Be a good listener
- Encourage others to talk about themselves
- Make the other person understand that you consider them important

Source:
The Dale Carnegie Course®

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