Tuesday, November 14, 2006

Active Listener Works

"Be a good listener. Encourage others to talk about themselves.”

- Dale Carnegie

Dear Candy:

To build your human relation skills, try to:

- Talk in terms of the other person's interest.
- Ask questions instead of giving direct orders.
- Be a good listener.
- Encourage others to talk about themselves.
- Be genuinely interested in others.

Source: The Leadership Advantage
©2006 Dale Carnegie & Associates, Inc. All Rights Reserved

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