Tuesday, May 29, 2007

Solve the problem

“When you face a problem, solve it then and there if you have the facts necessary to make a decision. Don't keep putting off decisions.”

- Dale Carnegie

Dear Candy:

Often by ignoring problems, we allow them to grow. Resolution should be quick so that problems do not become overwhelming. While the problem is still relatively small, attempt to decipher exactly what would be needed to have it resolved for good. Ascertaining this information before you begin is actually the first step to ensuring that the problem is rendered powerless. Acting quickly will also guarantee that the problem hasn't gotten completely out of hand. Here are a few tips on effective problem solving:

- Get all the facts
- Weigh all the facts - then come to a decision
- Once a decision is reached - ACT!!

Answer the following questions:
- What is the problem?
- What are the causes of the problem?
- What are the possible solutions?
- What is the best possible solution?

Source:
The Dale Carnegie Course®
©2007 Dale Carnegie & Associates, Inc. All Rights Reserved.

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