“Remember that a person's name is to that person the sweetest and most important sound in any language.”
- Dale Carnegie
Dear Candy:
No single action conveys the message "you're important" as effectively as remembering another person's name. Here are some steps you might take to help ensure name recollection:
- Hear and understand the name
- Create a mind picture linking the name with the person
- Add details about the person to the mind picture
- Repeat the name in conversation
Source:
Creating an Executive Image
©2007 Dale Carnegie & Associates, Inc. All Rights Reserved
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