“Try honestly to make the other person feel important, and do it sincerely.”
- Dale Carnegie
Dear Candy:
is important. You have little to gain if you choose to deny this. Your relationships with employees and coworkers are not subsidiary to the work you all come together to do; rather, strong relationships are essential to doing that work--especially if you want to do that work well.
People are much more than simply what their job description implies. Give each person's life sincere consideration, and notice a considerable change in your own. You are able to learn from others' experiences that which you could not from simply the experiences you've had. Begin to foster the possibilities by employing some of the following Human Relations Principles:
- Become genuinely interested in other people
- Smile
- Be a good listener. Encourage others to talk about themselves
- Talk in terms of the other person's interests
- Make the other person feel important -- and do it with sincerity
Source:
Leadership Training for Managers
©2007 Dale Carnegie & Associates, Inc. All Rights Reserved
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