“Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.”
- Dale Carnegie
Dear Candy,
Good relationships are key to business success. Here are some tips on strengthening your relationships:
- Don't criticize, condemn, or complain
- Give honest, sincere appreciation
- Become genuinely interested in other people
- Smile
- Be a good listener
- Encourage others to talk about themselves
- Make the other person understand that you consider them important
Source:
The Dale Carnegie Course®
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