How to share something with your friend witout hardsell feeling

“Enthusiasm is that ingredient of vitality mixed with a firm belief in what you are doing that ensures the success of any project you undertake.”

- Dale Carnegie

Dear Candy,

Very often in any selling situation obstacles will have to be overcome before a buying decision is made. Resolving objections effectively is a process that involves careful, sensitive listening along with positive, factual responses to the buyer's concerns. Consider the following sales techniques when preparing to meet with, or engaging in any dialogue with your customers or prospects:

- Build a rapport
- Express genuine interest
- Produce a potential solution
- Motivate the client to take action
- Commit your service or product to enhancing their internal establishment

Source:
How to Sell Like a Pro

©2006 Dale Carnegie & Associates, Inc.