Tuesday, July 18, 2006

A Kindly Reminder from Dale Carnegie & Associates, Inc



“When life hands you lemons, don't just make lemonade. Open up a lemonade stand.”

- Anonymous



Dear Candy,

We must understand that buyer's objections are always not rational. Objections are often totally emotional. We must respond to customers' emotional needs, along with the obstacles preventing them from buying, if we want to build long term relationships.





Source:




Sales Advantage



... how could I stop my client driving me nuts?

No comments: